Frequently Asked Questions

Everything you need to know about your next mystery jersey.

What kind of shirts are included in the boxes?

Every box contains an 100% authentic, brand-new soccer or sports jersey from official clubs and national teams worldwide, ranging from major leagues to obscure gems.

Can I request to avoid specific teams or leagues?

Yes! We understand rivalries. You can leave a note at checkout listing any teams or leagues you would like to exclude from your mystery box.

How do I choose the correct size?

We use standard adult sizing (S-XXL). Since different brands vary slightly in fit, we recommend sizing up if you prefer a looser fit or are between sizes.

How long does shipping take?

Orders are typically processed within 2-3 business days. Domestic shipping usually takes 3-5 days, while international shipping can take 10-14 business days depending on the destination.

Can I return my jersey if I don't like the team?

Because of the 'mystery' nature of our product, we do not offer returns based on team preference. However, we do offer exchanges for sizing issues if the tags are still attached.

Are the jerseys genuine?

Absolutely. We pride ourselves on sourcing only 100% authentic merchandise from reputable suppliers. We never include fakes, replicas, or 'AAA' grade counterfeits.